Testimoials
Dear James and team.
Just wanted to send a quick email to thank you both from the bottom of our hearts for the quick and efficient way in which the situation of getting dad placed in an Assisted Living Bed Sitter was handled – he only arrived at Rosebank House just over a month ago (5th of July) and he is already now settling into his new room!
Speaking with him over the weekend was such a delight just hearing that spark back in his voice, full of excitement and optimism as to the future for him at his new home – so once again a huge thank you😊
My husband and I had been searching for an affordable home for my elderley sister for many years. We had phoned and visited
scores of retirement homes in Cape Town only to find that they
were either unavailable or just totally unaffordable for us.
We finally just shrugged our shoulders and came to the conclusion that we were over ambitious in trying to find a suitable home for my sister
anywhere! We felt we were hoping for the impossible! To us it appeared that old age homes in South Africa, especially Cape
Town, were only meant for the super rich.
Government organisations were unsympathetically saying they were completely full for the next 10 years. The elderley poor folks just had to fend for themselves, be it alone in a room, in a shelter or on the streets.
Nobody seemed to care. Everyone had the attitude that there was nothing that could be done about the situation. No help was forthcoming from anywhere at all.
Finally, unexpectedly and totally taken by surprise, a friend who
had gone to visit my elderly sister recommended we phone Huis
Luckhoff, saying that he knew for a fact that they had a room for
her, and that we should at least try phoning them about accommodation.
When I called, not only was my call immediately
taken by the Admin Manager, (without the usual “she is
unavailable” reply from a switchboard,) but I was put through to the kindest and most compassionate lady I could ever have imagined. Above all, she did not mind spending the time to at least listen to my problem. I was sent application forms for admission immediately.
The staff at Huis Luckhoff are all extremely kind, friendly and efficient. They love people and have deep compassion for the
elderly they care for. The bookkeeper, who manages the accounts department also cares greatly about the elderly residents and it has been my experience that she keeps an eye over not only the finances of the Home, but also each individual elderly person in order that she may inform their guardians about their need for pocket money.
My elderly sister is happier than I have ever seen her before. She
enjoys the comfort of her heated room, her own belongings which
she was allowed to bring into her living accommodation, the
delicious meals which she receives every day, and above all the regular entertainment from outside organisations, as well as people she is able to chat to during the daytime.
After very many years of continuous prayers, my husband and I feel we are so blessed and privileged to have finally been able to admit my sister to one of the best, loveliest, peaceful and most well organised old age Homes in Cape Town.
The staff at Huis Luckhoff are all extremely kind, friendly and efficient. They love people and have deep compassion for the
elderly they care for. The bookkeeper, who manages the accounts department also cares greatly about the elderly residents and it has been my experience that she keeps an eye over not only the finances of the Home, but also each individual elderly person in order that she may inform their guardians about their need for pocket money.
My elderly sister is happier than I have ever seen her before. She
enjoys the comfort of her heated room, her own belongings which
she was allowed to bring into her living accommodation, the
delicious meals which she receives every day, and above all the regular entertainment from outside organisations, as well as people she is able to chat to during the daytime.
After very many years of continuous prayers, my husband and I feel we are so blessed and privileged to have finally been able to admit my sister to one of the best, loveliest, peaceful and most well organised old age Homes in Cape Town.